Privacy Policy

Chowking is committed to protecting the privacy of information you provide us on our website (the “Website”) or through our mobile application (the “Application”). This policy explains how we collect and use customer information and how we protect your privacy.
This policy is applicable only to the Website and the Application and does not cover any access to third party sites, even while using links from the Website and/or the Application. Aquatic Architects Design Studio FZ-LLC maintains the Chowking Application. United Arab of Emirates is our country of domicile. We will not trade with or provide any services to OFAC and sanctioned countries.
This Privacy Statement also describes how You can exercise your rights under the existing legislation. Please contact our privacy representative mentioned in section 1 if you require more information on the subject matter of this Privacy Statement.
1. Contact Information
Name: Innovative Marine ventures yachts catering LLC
Email: Info@imv.co.ae
Tel: 0097142406593

2. What information we obtain and store We obtain and store the information you provide when you register on our Application. When you register with us, you generally provide:
your name, email address, username, password and other registration information transaction-related information, such as when you make purchases, respond to any offers, or download or use applications from us information you provide us when you contact us for help information you enter into our system when using our services, such as contact information Visa or MasterCard debit and credit cards in AED will be accepted for payment. All credit and debit cards details and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third parties.
In addition, we may collect certain information automatically, including, but not limited to, the type of web-browser and/or mobile device you use, (IP) address, your login details, browser type and version, your operating system type and version, your device type and network, your mobile devices unique device ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browser you use, and information about the way you use our Website and/or Application.
We may also use GPS technology (or other similar technology) to determine your current location and display a location map with relevant details. We will not share your current location with other users or partners.
If you do not want us to use your location for the purposes set forth above, you should turn off the location services in your mobile phone settings and/or within the Application. 3. Why we ask and how we use your personal information The personal information we request is necessary to allow us to provide our services. It is also required to register you on our Application.
We will use your information to provide and personalize our service. We will also use your contact details to communicate with you. We may use your information to send you special offers, and news about Chowking’s services or those of relevant companies which we think may be of interest to you. We may contact you by post, email or telephone (including SMS) for these purposes. We may also use and analyze the information that we collect so that we can review, administer, support, improve, and develop our business and services.
We may use aggregate information (meaning the information which do not identify you personally) for any purpose and share aggregate information with third parties for any purpose. We may share the information gathered using cookies, pixel tags and other similar technologies with our third-party vendors. Use of this data is to improve our site by responding to our users' interests and providing more relevant and useful information. For example, we use aggregate information collected on the Website and the Application to evaluate how they are being used. In addition, we may collect and analyze information about how many visited certain pages, time spent on those pages, and any subsequent page visits. This information allows us to determine which pages might be the most interesting and popular with visitors. It enables us to provide visitors with a better and richer experience.
Some of the advertisements you see on the Site are selected and delivered by third parties, such as ad networks, advertising agencies, advertisers, and audience segment providers. These third parties may collect information about you and your online activities, either on the Site or on other websites, through cookies, web beacons, and other technologies in an effort to understand your interests and deliver to you advertisements that are tailored to your interests. Please remember that we do not have access to, or control over, the information these third parties may collect. The information practices of these third parties are not covered by this privacy policy.
4. Disclosure of your personal information
We may disclose personal information in circumstances where:
you agree to this as permitted by applicable laws, court order or regulatory authority for the purposes of prevention of fraud or other crime if we believe that such action is necessary to protect and defend the rights, property or personal safety of Chowking or its visitors If we undergo re-organization or are sold to a third party, you agree that any personal information we hold about you may be transferred to that re-organized entity or third party. We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our Website and/or Application, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.
5. Retention period of personal data
We comply with our statutory obligations regarding retention of data. We will retain your information in accordance with current legislation for as long as necessary for the purposes defined above. After that time, we will remove unnecessary data and continue to process the Data Subject’s name and contact details and individual data items describing the Data Subject’s profile for marketing purposes as long as the data subject does not deny us the right to send marketing messages. If the Data Subject objects to marketing messages and there is no other basis for processing, we will retain the Data Subject’s opt-out decision and contact details to ensure that we are able to enforce that decision. In the above situation, the Data Subject may request the removal of data in its entirety. You may, within the framework of applicable regulations, influence the retention period of data by exercising your rights depicted in this Privacy Statement (see section 7).
We aim to ensure that the personal data in our possession is up to date and valid by updating outdated data and removing unnecessary data. From time to time, we may prompt you to check that your data is up to date.
6. Cookies
A ‘cookie’ is a small bit of data used by a browser to store information. These enable Chowking to provide you with more personalized services when revisiting the Website and/or the Application. Cookies can be deleted from your hard drive if you wish. Most web browsers automatically accept cookies, but you can change your browser settings to prevent this. Even without a cookie you can use most of the features on our Website and/or Application. Our cookies do not contain any personally identifying information.
7. Your rights and opportunities
You can influence the processing of your data by exercising the following rights: you can ask us for a copy of the personal information we hold about you by sending us a signed written request you can inform us of any changes to your personal information, or if you want us to correct any of the personal information we hold about you in certain situations, you can ask us to erase, block or restrict the personal information we hold about you, or object to particular ways in which we are using your personal information in certain situations, you can also ask us to send the personal information you have given us to a third party Where we are using your personal information on the basis of your consent, you are entitled to withdraw that consent at any time. Moreover, where we process your personal information based on legitimate interest or the public interest, you have the right to object at any time to that use of your personal information. We rely on you to ensure that your personal information is complete, accurate and up to date. Please do inform us of any changes to or inaccuracies in your personal information by contacting Info@imv.co.ae
We will respond to your request as soon as possible but certainly within 30 days. Chowking is committed to handle any request, complaint, or concern that you may have about our use of your personal information in a fair and transparent way. If, however, you believe that we have not been able to assist with your complaint or concern, you may have the right to file a complaint with the data protection authority in your country (if one exists in your country) or supervisory authority.
8. Security
We want to safeguard the confidentiality of your information and therefore take great care to ensure the security of this site and our server. We offer the use of secure communication transmission software (known as "secure sockets layer" or "SSL") that encrypts all information you input to our Website before it is sent to us. SSL is an industry standard encryption protocol, and this ensures that the information is reasonably protected against unauthorized interception.
We also follow strict security procedures in the storage and disclosure of information which you have given us, to prevent unauthorized access to that information and limit access to this information to authorized employees and contractors who may require access to that information to provide our services.
Although we endeavor to provide reasonable security (as per the industry standards) for information we process and maintain, please be aware that no security system can prevent all potential security breaches.
9. Consent
The Website Policies and Terms & Conditions may be changed or updated occasionally to meet the requirements and standards. Therefore, the Customers are encouraged to frequently visit these sections in order to be updated about the changes on the website. Modifications will be effective on the day they are posted.
By using the Website and/or the Application, you consent to the collection and use of personal information by Chowking in the ways described above. If you have any further questions about our Privacy Policy or its implementation, please contact us via email at Info@imv.co.ae This online privacy policy applies only to information collected through our Website and/or Application and not to information collected offline. Any changes to the privacy policy will be posted on this page.

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